Such a Cry Baby
Monday, January 5th, 2009Guidelines for every preschool worker’s dilemma.
If you’ve worked with little ones in a church nursery or other childcare situation long enough, it’s very likely you’ve come face to face with sad eyes and teary cheeks. These often are a precursor to wailing cries and demands for mommy. This common scenario can leave you feeling helpless or stressed. Neither response benefits the situation you are facing. So, how should you handle it? I’d like to offer some practical advice gained from 20 years of caring for children.
A FEW BASIC STEPS It is helpful to understand simple strategies that can alleviate the frustration of crying children:
- Try to arrange the room so that the door is not constantly in the children’s view. Situate the toys and play so that their backs are to the door. Consider placing a decorative screen between the children and the door to block their view. Each time the door opens it is a reminder of their parent’s absence. By simply rearranging your furniture, you can help the children become absorbed in their play, forgetting the trauma of their missing parent.
- Keep the room’s traffic flow to a minimum. Create a peaceful atmosphere for the children. Signs or latch locks on certain doors may be helpful to enforce this standard.
- Remember, crying is simply a form of communication for children. Do not stress out over it. Learn how to discern what they are trying to express. (See causes for crying in Pt.2)
1] RELATING TO PARENTS
Let’s start at the very beginning - a very good place to start. Crying generally begins during registration. Understand that parents can play a large role in how smoothly children transition into your care. For the sake of illustrating, I have created three categories of parents, based on observation of them during the registration and separation process.
“First-time Parents“ This category includes first-time attendees and parents leaving their first-born child.
- It is important to take time to introduce yourself to new parents and welcome them to your facility.
- Explain your basic childcare standards and safety policies. A welcome flyer is helpful to place in their hands.
- Give the parents the option of staying with the child until he or she is familiar with the classroom caregivers and room environment.
- You may suggest they leave their crying child with you and that you will contact them if the child has not stopped crying within five to ten minutes.
“Oh the Guilt! Parents” These parents want to leave their chidlren, but feel guilty because they are crying. They hang around or keep returning to check on them. It may be helpful for you to:
- Explain the effects their continual “popping/peeking in” have on their child. If they continue to be visible to their chidl, it makes it hard for the child to adjust to his or her new surroundings.
- Assure them that you will contact them if their child does not stop crying within a few minutes.
- Encourage them to leave and enjoy the church service or other activity in which they will be involved.
“Dump and Run Parents These carefree paents are more than happy to entrust their chid into your care. Generally they will be the frazzled-looking ones, fighting their children all the way into the classroom.
- It is important for you to recognize the need for this parent’s sanctuary. You have no idea what goes on at home. This brief respite from their chid may be the only time they can find peace and perhaps seek God during a trying season of life.
- Be patient with the seeming carelessness of these parents and minister love and affection to the child. Do not allow your frustrations or personal judgement of the parents’ attitudes to affect the way you care for the child.
- Pray for all the parents, and especially these apparently stressed parents - they probably need it.
- Be sensitive to create an opportunity to reach out to the parents and try to be a blessing to them.
2] CAUSES FOR CRYING
Crying is form of communication for children; it is important to assess what crying children are trying to communicate. For example, some may be expressing real fear, and some may simply be spoiled from getting their own way through crying. Additionally, some children may just be expressing insecurity in a strange, new situation. In order to have the one-on-one help needed , consider enlisting the help of youth in the church, ages 14 and older. Especially look for girls who have the mothering instinct, a gentle countenance, and a peaceful spirit. Train them in these guidelines for handling crying children. They may become your greatest asset.
“Fearful Kids” As I mentioned, it is impossible to know what kind of environment some of the children you care for experience at home. They may be truly fearful and need some special one-on-one help to overcome their terrifying feelings.
- Make sure that someone responsible stays with the scared child until he or she is calm.
- Find something that entertains them and that can take their mind off crying.
- It is important for them to feel your comfort through a soft, encouraging voice and confident, reassuring words.
- Most fearful children welcome hugs and cuddling arms.
“Spoiled Kids” Some children have learned that if they scream long enough and loud enough they will eventually get what they want. These are my favorites because I love a challenge. In this case, if they want their paents to return, they may try to manipulate you into retrieving their parents through their continued tantrum. This type of crying is usually accompanied by angry responses to anything you try to do to calm them.
- It is important to make sure that this angry child cannot hurt themselves or others.
- Be sure to show empathy and assurance in a kind way without giving attention to their tantrum. Hugs are good if they will allow them. Otherwise, gently touch them on their arm or pat their head affectionately. It does not usually help to try to hold them if they are resisting you.
- Communicate firm guidelines to them, such as not allowing them to throw things, kick, scream, or show any other physical hostility. Enforce these rules gently, but firmly. A technique I have found to be very effective is to talk calmly, even if they are screaming, and make eye contact. Do not show frustration. For instance, you might say,”When you stop crying and screaming we can talk about what you are mad about, but you may not throw things. We don’t want you or someone else to get hurt.
- Give them space to calm themselves and get interested in some activities in the room.
- As long as the tantrum does not distract the rest of the children, you may let them go through the motions. They will usually settle down or wear themselves out within 15 to 20 minutes.
- If they are relentless, and are disturbing the other children, you may need to call the parent. Ask them if they are willing to stay with their child in their class for a while to help them adjust to the envrionment.
“Insecure Kids” An insecure child is not necessarily fearful, but may be crying in response to a new strange situation with which he or she is unfamiliar.
- Children who are visiting for the first time may simply need someone to show them around and help them to bond to this new, but pleasant, situation.
- Always be gentle and calm, especially with visitors who display a sense of insecurity.
- If the child is standing, you may want to get on your knoees to introduce yourself and call their name, welcoming them to class.
- Some children respond well to having a book read to them, allowing them to point out the pictures and make the sounds of characters in the story. Again, this one-on-one time is vital to calming an insecure, crying child, as it is with the others. After a few weeks of enjoying their time in the room with you, these visitors will feel right at home and may not cry again when being left.
Parents are more likely to continue visiting the church when they see that you have a workable plan in place for their precious little one and their specific needs. You are saying, “Our ministry cares about the specific needs of your family.”
This article by Michele Triplett was published in the May/June 2008 issue of K Magazine.